提交工单
咨询集成、功能及报价等问题
This document provides possible causes and solutions for common errors related to the live streaming.
Error code | Possible cause and solutions |
---|---|
0 | No error occurs. |
1 | An unexpected error occurs. We recommend you contact us for solving the issue. |
The error codes below return from the createRoom
and joinRoom
methods.
Error code | Possible cause and solutions |
---|---|
1001 | Room ID already exists. You can try with a new Room ID. |
1002 | Room ID does not exist. Please check the Room ID before logging in to a room. |
The error codes below return from the takeSeat
, leaveSeat
, and methods that called for other operations.
Error code | Possible cause and solutions |
---|---|
2001 | Failed to take a seat because there is no seat available. You can try to take the seat again. |
2002 | Failed to take a seat because the seat info failed to be set. You can try to take the seat again. |
2003 | Failed to take a seat because you are already on a seat. |
2004 | Operation failed because permission is denied. Please do not perform operations that are not authorized. |
2005 | Operation failed because the speaker seat has not been taken. You can try to take a speaker seat first. |
2006 | Invalid parameter. Please check the passed parameter. |