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ZEGO Call
Error codes

Error codes

Last updated：2022-04-22 12:12

This document provides possible causes and solutions for common errors related to the ZEGO Call.

Error code	Description	Possible cause and solutions
0	ZegoSuccess	-
1001	ZegoErrorInternalFailed	Internal error. Please contact ZEGOCLOUD Technical Support.
1002	ZegoErrorParamInvalid	Parameter is invalid. Please check the parameter.
1003	ZegoErrorNotInit	The SDK has not been initialized. Please call the `initWithAppID` method to initialize the SDK before making API method calls.
1004	ZegoErrorNetworkError	Network error. Please check the network.
1005	ZegoErrorNotLogin	The user has not logged in. Please call the `setLocalUser` method to set up the user info when logging in.
2001	ZegoErrorCallStatusWrong	The calling status is abnormal. It may possibly because you have called the `callUser` method when the calling status is not `free`, or you have called the `cancelCall` method when the calling status is not `outgoing`. We recommend you check the calling status (callService.status) before making related method calls.
2002	ZegoErrorTokenExpired	Token has expired. Please call the `getToken` method to renew your Token.

Except for the above error codes, other 7-digit error codes starting with 10 (e.g., 1000001) are the Express-Video SDK related errors. For more details, see Video Call - Error codes.