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In-app Chat Error codes
Error codes for In-app Chat 1.x.x.

Error codes for In-app Chat 1.x.x.

Last updated：2022-03-31 12:05

This document provides possible causes and solutions for the network errors or the errors that you may encounter when running the ZIM SDK 1.x.x (In-app Chat).

For the SDK version number, see Release notes.

General errors

Error code	Possible cause and solutions
0	Request execution successful.
1	Request execution failed.
6000001	The parameter is invalid. Please check the parameter.
6000002	The SDK is not initialized. Please initialize the SDK first.
6000003	Requests have exceeded the backend server's upper limit.
6000004	The AppID is incorrect or invalid. Please check the AppID first. You can contact ZEGOCLOUD Technical Support if the AppID is correct.
6000005	Requests have exceeded the SDK's upper limit.
6000010	Failed to upload logs. Please contact ZEGOCLOUD Technical Support.
6000101	Login failed because of the invalid Token or incorrect AppID. Please check the entered parameters.
6000102	Login failed due to an internal error. Please contact ZEGOCLOUD Technical Support.
6000103	Token is invalid. Please contact ZEGOCLOUD Technical Support.
6000104	Network error. Please upload logs and contact ZEGOCLOUD technical support.
6000106	Token has expired. Please call the `renewToken` method to renew the Token.
6000107	The Token you are using does not match the target Token version. Please use the correct version of the Token.
6000111	You have already logged in.
6000121	You have not logged in. Please call the `login` method to log in first.

Message errors

Error code	Possible cause and solutions
6000201	Failed to send the message. Please upload logs and contact ZEGOCLOUD Technical Support.
6000202	Failed to send the message due to an internal error. Please upload logs and contact ZEGOCLOUD Technical Support.
6000204	Failed to send the message due to network error. Please check the network.
6000205	The user is not in the room. Please check whether the user is in the target room first.

Room errors

Error code	Possible cause and solutions
6000301	The room does not exist. Please check the room ID.
6000302	The operation failed due to an internal error. Please upload logs and contact ZEGOCLOUD Technical Support.
6000303	Failed to create the room. Please upload logs and contact ZEGOCLOUD Technical Support.
6000304	Failed to join the room, because the room does not exist. Please upload logs and contact ZEGOCLOUD Technical Support.
6000305	Failed to leave the room. Please upload logs and contact ZEGOCLOUD Technical Support.
6000311	The room you create already exists. Please check the room ID.
6000312	The number of rooms has exceeded the upper limit. Please check the number of rooms or contact ZEGOCLOUD Technical Support.
6000321	The number of rooms that a user can join has exceeded the upper limit. Please check the numbers of joined rooms or contact ZEGOCLOUD Technical Support.

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