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File Sharing
Error Codes

Error Codes

Last updated：2022-03-22 13:06

Error Code Key	Error Code Value	Error Code Remarks
ZegoDocsViewSuccess	0	Successful execution.
Common Error Code Range
ZegoDocsViewErrorInternal	2000001	Internal error.
ZegoDocsViewErrorParamInvalid	2000002	Parameter error, please pay attention to the specific information output from the console.
ZegoDocsViewErrorNetworkTimeout	2000003	Network timeout.
File Upload Error Code
ZegoDocsViewErrorFileNotExist	2010001	The corresponding local file cannot be found. The possible reasons are: Wrong file path was accessed during upload The local file has been Delete
ZegoDocsViewErrorUploadFailed	2010002	Upload failed.
ZegoDocsViewErrorUnsupportRenderType	2010003	The rendering mode is not supported.
Format Conversion Error Code
ZegoDocsViewErrorFileEncrypt	2020001	The file that needs to be transcoded is encrypted. The possible reasons are: Word file access requires a password. Excel file access requires a password. The PPT file access requires a password.
ZegoDocsViewErrorFileSizeLimit	2020002	The file content is too large. The possible reasons are: Excel file size exceeds 10 MB Text file size exceeds 2 MB The size of other files exceeds 100 MB
ZegoDocsViewErrorFileSheetLimit	2020003	There are too many pages in the file. The possible reasons are: The number of Excel file sheets exceeds 20 The number of Word files exceeds 500 The PowerPoint file has more than 500 pages
ZegoDocsViewErrorConvertFail	2020004	Format conversion failed.
ZegoDocsViewErrorConvertCancel	2020005	Format conversion was canceled.
ZegoDocsViewErrorFileContentEmpty	2020006	The content of the file is empty. The possible reasons are: There is no content in the PDF file. There are no slides in the PPT file. There is no content in the Excel file. There is no content in the Word document.
ZegoDocsViewErrorFileReadOnly	2020007	The file is in read-only mode. The possible reasons are: The dynamic PPT file is set to read-only mode, which will cause the transcoding to fail. The dynamic PPT file contains fonts that are not supported by the transcoding server, which will cause the transcoding to fail.
ZegoDocsViewErrorConvertElementNotSupported	2020008	There are elements in the source file that do not support transcoding.
ZegoDocsViewErrorConvertFileTypeInvalid	2020009	The file extension does not conform to the file specification defined by ZEGO.
SDK Interface Call
ZegoDocsViewErrorAuthParamInvalid	2030001	Authentication parameter error.
ZegoDocsViewErrorFilePathNotAccess	2030002	Insufficient path permissions, possible reasons are: The log directory passed in during initialization is not available The cache directory passed in during initialization Not available The data directory passed in during initialization is not available
ZegoDocsViewErrorInitFailed	2030003	Initialization failed.
ZegoDocsViewErrorSizeInvalid	2030004	Please make sure to read the effective width and height of the current ZegoDocsView before calling loadFileWithFileID.
ZegoDocsViewErrorFreeSpaceLimit	2030005	Insufficient local space.
ZegoDocsViewErrorUploadNotSupported	2030006	File upload function is not supported.
ZegoDocsViewErrorUploadDuplicated	2030007	The same file is being uploaded.
ZegoDocsViewErrorEmptyDomain	2030008	Empty domain name.
ZegoDocsViewErrorHaveInit	2030009	Initialized.
ZegoDocsViewErrorServerFileNotExist	2030010	The corresponding transcoded file cannot be found. The possible reasons are: When accessing the file, the wrong fileID was passed in, such as when the file was uploaded and the current A different AppID was used when accessing The corresponding file has been deleted after transcoding
ZegoDocsViewErrorLogFolderNotAccess	2030011	The log directory set during initialization cannot be created or written.
ZegoDocsViewErrorCacheFolderNotAccess	2030012	The cache directory set during initialization cannot be created or written.
ZegoDocsViewErrorDataFolderNotAccess	2030013	The data directory set during initialization cannot be created or written.
ZegoDocsViewErrorCacheNotSupported	2030014	This file is not supported for preloading. Please contact ZEGO technical support. Possible reasons include: Current AppID does not open this service. This file does not currently support preloading.
ZegoDocsViewErrorCacheFailed	2030015	Pre-loading failed, possible reasons include: Network failure caused pre-loading failure.
ZegoDocsViewErrorZipFileInvalid	2030016	Invalid ZIP file, possible reasons include: Not a valid ZIP file. The file is damaged.
ZegoDocsViewErrorH5FileInvalid	2030017	The invalid H5 file does not conform to the H5 file specification defined by ZEGO. Possible reasons include: There is no index.html in the file.
H5 Bridge Layer Error Codes
ZegoBridgeErrorNotReady	10001	H5 will appear without calling getReady.
ZegoBridgeErrorParamInvalid	10002	Parameter error occurs when the parameters of the H5 calling script interface do not meet the requirements.
ZegoBridgeErrorRecordListLimit	10003	recordList byte length exceeds the limit, H5 call operation related interface causes the current page recordList to exceed the maximum length limit (the maximum length after base64 is 948 bytes).
ZegoBridgeErrorH5	10006	H5 Internal code execution error.