Return codes

Last updated：2022-03-22 13:07

Public return codes

Return code	Description
0	Request successful.
1	Request failed, possibly because the server is busy. Please retry.
2	Incorrect input parameter.
3	Verification failed.
4	Unknown CDN type.
7	The number of requests per second has exceeded the API rate limit.
100000000	Incorrect Host in the request header.
100000001	Invalid AppId format.
100000002	Timestamp is null.
100000003	Invalid Timestamp format.
100000004	Signature expired.
100000005	Invalid signature.
100000006	Action is null.
100000007	Unsupported Action.
100000008	SignatureNonce is null.
100000009	Signature is null.
100000010	Failed to get ServerSecret.
100000011	Failed to get app configuration.
100000012	Failed to get request body.
100000013	SignatureVersion is null.
100000014	Unsupported SignatureVersion.
100000015	API gateway internal error.

Return code	Possible cause and solution
104	The room does not exist. (the detection logic is the same as the return codes 5024 and 50001.) Please check the RoomId.
206	The rate limit (requests per second) has exceeded the limit. Please adjust the frequency of your requests or contact ZEGOCLOUD technical support.
5018	Room status does not match. Please try again later.
5024	The room does not exist. (the detection logic is the same as the return codes 104 and 5001.) Please check the RoomId.
50001	The room does not exist. (the detection logic is the same as the return codes 104 and 5024.) When there are no users in a room, the room will be automatically destroyed by the server. When there is only one user in a room and the user exits or is kicked out of the room, the room will be automatically destroyed by the server. When a room's heartbeat request times out by 100 seconds, the room will be destroyed by the server.
50002	User does not exist. Please check the UserId.
50003	Failed to query the user's online info. Please check whether the user is online based on the UserId.
50004	Failed to read the user info. Please check whether the user is online based on the UserId.
50009	Moderation failed. Please try again later or contact ZEGOCLOUD technical support.
50011	The number of recipients of the custom message has exceeded the limit.
50012	The length of the custom message has exceeded the limit.
50013	Failed to send custom messages. Please contact ZEGOCLOUD technical support.

Return code	Description
41001	Failed to save live stream.
41002	Failed to save channel.
41003	Live stream does not exist.
41004	Stream no longer exists.
42001	Failed to forbid live stream.
42002	Failed to resume live stream.
42003	Batch disable live broadcast failed.
42004	Failed to resume live streaming in batches.
43001	Failed to create recording index file.