Documentation
Documentation
Demo APP
SDK 中心
API 中心
FAQ
代码市场
Console
Sign Up
Log In
中文站 English
AI Effects
Product

ZEGO UIKits

  • In-app Chat Kit
  • Call Kit
  • Live Streaming Kit
  • Video Conference Kit
  • Live Audio Room Kit New

Cloud Communications Products

  • Video Call
  • Voice Call
  • Live Streaming
  • In-app Chat

Low-Code Products

  • RoomKit

AIGC

  • Virtual Avatar
  • Digital Human PaaS New

Supporting Services

  • Super Board
  • AI Effects
  • Cloud Recording
  • Admin Console
  • Mini Game Engine New
  • iOS : Objective-C
  • Android
Expand All
  • Overview
  • Release notes
  • SDK downloads
  • Demo app
  • Sample codes
  • Getting started
    • Integrate the SDK
    • Import resources and models
    • Online authentication
    • Implement basic image processing
  • Guides
    • Face beautification
    • Face shape retouch
    • Beauty makeups
    • Background segmentation
    • Face detection
    • Stickers
    • Filters
  • Tutorials
  • Error codes
  • Documentation
  • AI Effects
  • Error codes

Error codes

Last updated：2022-07-29 11:49

Generally, the errors are returned through the callback effects:errorCode:desc:. The following shows the error codes and the correspoding descriptions.

General errors

Error code Description
0 Execution successful.
5000001 Invalid license format.
5000002 The license has expired.
5000003 The license does not include authorization for the current SDK version.
5000004 The license does not include authorization for the current platform.
5000005 The license does not include authorization for the current Bundle ID.
5000006 No data in the buffer.
5000007 Internal error. Contact ZEGOCLOUD technical support to solve the problem.
5000008 Failed to read the file. Please check if the file path is correct.
Error code Description
5000100 The AI model file is missing. Please check if the model file path is correct.
5000101 Failed to load the AI model. Please check if the model file path is correct.
5000102 Failed to initialize AI model.
5000103 Failed to initialize AI inference engine.
5000104 The path of the color lookup table (LUT) is empty.
5000105 Failed to load the color lookup table (LUT).
5000106 Background is missing.
5000107 Failed to load background.
5000108 The engine is not initialized.
5000109 The AI engine is not working correctly. Please contact ZEGOCLOUD technical support to solve the problem.
5000110 The AI model and the SDK version don't match.
5000111 Invalid AI model format.
5000112 The sticker resource path is empty. Please check the path.
5000113 The sticker resource doesn't exist. Please check whether the resource is imported.
5000114 The makeup resource doesn't exist. Please check whether the resource is imported.
Error code Description
5000201 The license does not include authorization for the portrait segmentation feature. Or the license is invalid/has expired.
5000301 The license does not include authorization for the face detection feature. Or the license is invalid/has expired.
5000303 The license does not include authorization for the lipstick makeup feature. Or the license is invalid/has expired.
5000501 The license does not include authorization for the skin tone enhancement feature. Or the license is invalid/has expired.
5000502 The license does not include authorization for the skin smoothing feature. Or the license is invalid/has expired.
5000503 The license does not include authorization for the eyes enlarging feature. Or the license is invalid/has expired.
5000504 The license does not include authorization for the mouth shape adjustment feature. Or the license is invalid/has expired.
5000505 The license does not include authorization for the chin slimming feature. Or the license is invalid/has expired.
5000506 The license does not include authorization for the nose slimming feature. Or the license is invalid/has expired.
5000507 The license does not include authorization for the teeth whitening feature. Or the license is invalid/has expired.
5000508 The license does not include authorization for the eyes brightening feature. Or the license is invalid/has expired.
5000509 The license does not include authorization for the image sharpening feature. Or the license is invalid/has expired.
5000510 The license does not include authorization for the cheek blusher feature. Or the license is invalid/has expired.
5000511 The license does not include authorization for the stickers feature. Or the license is invalid/has expired.
5000512 The license does not include authorization for the green screen segmentation feature. Or the license is invalid/has expired.
5000601 The license does not include authorization for the filters feature. Or the license is invalid/has expired.
5000602 The license does not include authorization for the nasolabial folds removing feature. Or the license is invalid/has expired.
5000603 The license does not include authorization for the dark circle removing feature. Or the license is invalid/has expired.
5000604 The license does not include authorization for the forehead shortening feature. Or the license is invalid/has expired.
5000605 The license does not include authorization for the mandible slimming feature. Or the license is invalid/has expired.
5000606 The license does not include authorization for the cheekbone slimming feature. Or the license is invalid/has expired.
5000607 The license does not include authorization for the face shortening feature. Or the license is invalid/has expired.
5000608 The license does not include authorization for the nose lengthening feature. Or the license is invalid/has expired.
5000609 The license does not include authorization for the cheek blusher feature. Or the license is invalid/has expired.
5000610 The license does not include authorization for the eyeliner feature. Or the license is invalid/has expired.
5000611 The license does not include authorization for the eye shadow feature. Or the license is invalid/has expired.
5000612 The license does not include authorization for the eyelashes feature. Or the license is invalid/has expired.
5000613 The license does not include authorization for the lipstick feature. Or the license is invalid/has expired.
5000614 The license does not include authorization for the colored eye contacts feature. Or the license is invalid/has expired.
5000615 The license does not include authorization for the makeup feature. Or the license is invalid/has expired.

Other errors

Error code Description
5000202 Failed to enable the background filter. Please enable the portrait segmentation feature first.
5000203 Portrait segmentation failed. No result returned.
5000302 Face detection failed. No result returned.
5000302 Facial landmark detection failed.
5000401 Failed to enable the background filter. Please enable the green screen segmentation feature first.
5000701 AI filters are not working correctly. Please contact ZEGOCLOUD technical support to solve the problem.
Page Directory
  • Free trial