Documentation
AI Effects
Error codes

Error codes

Last updated：2024-12-26 18:54

Generally, the errors are returned through the callback onError. The following shows the error codes and the correspoding descriptions.

General errors

Error Code	Description
0	Execution successful.
5000001	Invalid license format.
5000002	License has expired.
5000003	License does not include authorization for the current SDK version.
5000004	License does not include authorization for the current platform.
5000005	License does not include authorization for the current "Bundle ID".
5000006	Abnormal image data input, texture ID is less than or equal to 0 or data length is 0, please check if the image data is correct.
5000007	Internal error of the SDK, this should not normally occur, please contact ZEGOCloud technical support.
5000008	Failed to read resource file, the resource file path set to the SDK through `setResource` and other interfaces does not exist or is corrupted, please check if the path is correct, or try downloading the resource from the official website and import it into the project again.
5100000	SDK authentication successful.
5100001	SDK authentication parameters are wrong, please check whether AppId and AppSign are correct.
5100002	SDK authentication network abnormality, please check whether the network connection is successful.
5100003	SDK authentication is abnormal. Please check whether the parameters and network are normal.

Error Code	Description
5000100	The AI model file is missing, please check if the model path passed in is correct and if the file exists, or refer to Import Resources and Models for reconfiguration.
5000103	Failed to initialize AI inference engine, model file is corrupted, please check if the model file is set correctly, or refer to Import Resources and Models for reconfiguration.
5000104	Missing color lookup table (LUT) resource, may be due to incorrect settings of resources such as whitening, ruddiness, teeth whitening, style filters, etc., please refer to Import Resources and Models for reconfiguration.
5000105	Failed to load color lookup table (LUT), may be due to file not found or file corruption, please refer to Import Resources and Models for reconfiguration.
5000106	Missing background image, may be due to enabling background replacement capability for portrait segmentation or green screen segmentation, but not setting the background image, please check if the relevant interfaces are called correctly and if the background image path exists.
5000107	Failed to load background image, may be due to unsupported image format, currently only "JPG" and "PNG" formats are fully supported, other formats have not been verified.
5000108	Other Face beautification interfaces are called without initializing the engine, please call `initEnv` for initialization first.
5000109	AI engine exception, theoretically this error should not occur, please contact ZEGOCloud technical support.
5000110	AI model version does not match the SDK version, please download the latest version of the SDK and refer to "Import Resources and Models" for reconfiguration.
5000111	AI model format error or corruption, please refer to Import Resources and Models for reconfiguration.
5000112	Stickers resource path is empty, please confirm if the path is correct.
5000113	Stickers resource does not exist, please confirm if the resource has been imported and if the path is correct.
5000114	Beauty makeups resource does not exist, please confirm if the resource has been imported and if the path is correct, or refer to Import Resources and Models for reconfiguration.
5000120	"Original Skin" function cannot run on this device.
5000121	"Skin Replacement" function cannot run on this device.
5000203	Failed to run portrait segmentation model, this error will be thrown every time an image is processed, please refer to Import Resources and Models for reconfiguration.
5000304	Failed to run Face detection model, this error will be thrown every time an image is processed, please refer to Import Resources and Models for reconfiguration.
5000701	Failed to run Beauty makeups effect, missing face information, please contact ZEGOCloud technical support for assistance.

Error Code	Description
5000201	License does not include authorization for "Portrait Segmentation" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000301	License does not include authorization for "Face Detection" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000303	License does not include authorization for "Lipstick" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000501	License does not include authorization for "Skin Tone Enhancement" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000502	License does not include authorization for "Skin Smoothing" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000503	License does not include authorization for "Eyes Enlarging" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000504	License does not include authorization for "Mouth Shape Adjustment" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000505	License does not include authorization for "Long Chin" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000506	License does not include authorization for "Nose Slimming" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000507	License does not include authorization for "Teeth Whitening" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000508	License does not include authorization for "Eyes Brightening" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000509	License does not include authorization for "Image Sharpening" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000510	License does not include authorization for "Cheek Blusher" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000511	License does not include authorization for "Stickers" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000512	License does not include authorization for "Green Screen" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000601	License does not include authorization for "Filters" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000602	License does not include authorization for "Remove Nasolabial Folds" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000603	License does not include authorization for "Remove Dark Circles" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000604	License does not include authorization for "Reduce Forehead Height" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000605	License does not include authorization for "Slim Jawbone" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000606	License does not include authorization for "Slim Cheekbone" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000607	License does not include authorization for "Small Face" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000608	License does not include authorization for "Long Nose" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000609	License does not include authorization for "Blush" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000610	License does not include authorization for "Eyeliner" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000611	License does not include authorization for "Eyeshadow" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000612	License does not include authorization for "Eyelashes" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000613	License does not include authorization for "Lipstick" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000614	License does not include authorization for "Contact Lenses" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000615	License does not include authorization for "Style Makeup" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000616	License does not include authorization for "Remove Acne and Spots" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000617	License does not include authorization for "Clarity" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000618	License does not include authorization for "Facial Contouring" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.
5000619	License does not include authorization for "Adjust Skin Color" function, or the license has expired/invalid, please contact ZEGOCloud technical support for assistance.

Error codes

General errors

Engine related errors

Authentication related errors